How do I view locked programming using my Parental Control PIN?

When you tune to a currently playing locked program, the locked program screen appears.

To unlock a locked program

  1. When you see the locked program screen, press the OK button on your remote control.
  2. Enter the correct four-digit PIN at the prompt. This PIN was set by the person who configured parental locking.
  3. Use the ARROW buttons on your remote control to move to the unlocking option you want, and then press OK to unlock the program.

Note you can unlock the TV for 4 hours or you can Reset all parental locks (which allows you to delete the PIN and stop using parental locks).

HOW CAN WE HELP YOU?

Search our article database to find answers to your question.

Call (866) 819-1239 to order by phone.

Discover the Services Windstream Can Bring to You

Please enter your address to see services available in your area.

Already a Windstream customer?

DISCOVER THE SERVICES WINDSTREAM CAN BRING TO YOU

Please enter your address to see services available in your area

Please try again

Please try again, or

Windstream is not available in your area

View Carriers in Your Area