What payment options are available to pay my bill?
Windstream offers several convenient ways to pay your monthly bill. Your Windstream bill payment is due by the date provided on your bill. Late payment may result in additional charge that will be reflected on your next bill.
Click here to watch a brief video to learn more about managing your account through GoKinetic.
Go Kinetic App
Download the Go Kinetic App in the App Store or Google Play and start managing your Kinetic account:
Download on the Apple App Store
- Go Kinetic online portal
Go paperless and receive and pay your bills online. Click here to sign up or make a payment.
If you need help registering, click here for our step-by-step registration guide.
- Auto Draft
Have you payment automatically drafted from your checking account. Click here to sign up.
- In Store
Click here to find a retail store or payment location near you.
- By Mail
Payment must be received by your due date.
P.O. Box 9001908
Louisville, KY 40290-1908
- By Phone
You can pay by phone by calling Windstream Customer Service at (800) 347-1991. Payment can be completed through our automated phone system at no additional charge. A processing fee may apply if a representative processes the payment for you.