What payment options are available to pay my bill?

Windstream offers several convenient ways to pay your monthly bill. Your Windstream bill payment is due by the date provided on your bill. Late payment may result in additional charge that will be reflected on your next bill. 

Click here to watch a brief video to learn more about managing your account through GoKinetic.

Payment Options:

  • Go Kinetic App

Download the Go Kinetic App in the App Store or Google Play and start managing your Kinetic account:

Download on the Apple App Store

Download on Google Play


  • Go Kinetic online portal

Go paperless and receive and pay your bills online. Click here to sign up or make a payment.

If you need help registering, click here for our step-by-step registration guide.


  • Auto Draft

Have you payment automatically drafted from your checking account. Click here to sign up. 


  • In Store

Click here to find a retail store or payment location near you. 


  • By Mail

Payment must be received by your due date.

P.O. Box 9001908 
Louisville, KY 40290-1908


  • By Phone

You can pay by phone by calling Windstream Customer Service at (800) 347-1991. Payment can be completed through our automated phone system at no additional charge. A processing fee may apply if a representative processes the payment for you.

Looking for more help?

Contact us through email, live chat, or call us. 

Contact Us


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