If your email app or client didn’t set up the servers automatically after you provided your email address, you will need to manually enter the incoming (IMAP or POP) and outgoing (SMTP) mail servers. IMAP is recommended for the incoming.

Incoming servers:

• imap.windstream.net
  • port: (SSL) 993
  • port:143
• pop.windstream.net
  • port: (SSL) 995
  • port:110

Outgoing servers:

• smtp.windstream.net
  • port: (SSL) 465
  • port: 587

Both the incoming and outgoing servers will need to verify your full email address and password to work correctly so be sure you enable authentication on the outgoing server as well.

Description of servers

IMAP (Internet Messaging Access Protocol) –  Messages are kept on the Windstream server. All devices using IMAP will look the same; if a message is deleted, or a folder is created on any one device, or our webmail, that change will immediately reflect on all devices. This is the preferred incoming server type, especially if multiple devices check the same email address.

POP (Post Office Protocol) – Messages are downloaded from the Windstream server to a single device, then deleted from the server. This can be problematic because it can appear that mail is missing or disappearing from your Inbox if you try to check your mail from a different computer or device.

SMTP (Simple Mail Transfer Protocol) – The outgoing mail server.