How to set up and use Metasphere voicemail

To access the Windstream Voicemail service, you will need to dial the access number provided. You will also need to use the temporary PIN provided for your Mailbox account. When accessing your new Windstream Voicemail for the first time, you will be:

• Prompted to change your PIN

• Record your name

• Select or record your greeting

After you set up your account, you can access your Mailbox from any phone by dialing the access number and entering your Mailbox number and personal PIN.

Quick Key Reference

In addition to the keys you press to navigate through each of the menus, you can press the following keys at any point to help you when using Windstream Voicemail.

Key | Function |