Security Packages Support

All Windstream Security Packages Now Include McAfee Multi-Access

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Looking for an all-inclusive internet security solution that will protect multiple devices like PCs, Macs, smartphones, and tablets? Windstream now offers McAfee Multi-Access (MMA) with all Security Packages. As the number of online threats continues to grow, so does the way in which those... Read More...

How do I activate Device Accidental Damage Protection?

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For coverage to begin, you will need to register your PC by clicking here. Your device must be registered for 30 days before coverage is effective, so it’s important to register as soon as possible. Please have the following information available: Windows or Mac system version Windows/Mac OEM... Read More...

How do I activate my PC Protect service?

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Register Your PC Log in here with your telephone number and email address. You will need information about your computer, which can be found by clicking the "Start" button at the bottom of your desktop, right-clicking "My Computer", and then clicking on "Properties". Toll Free Claims Center In... Read More...

How do I activate Personal ID Theft Protection & Credit Score Access?

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Go to mycreditguard.com/windstream to set up your account. You will need your Windstream phone number to validate your account. Read More...

How do I activate Windstream Security Suite?

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To activate your service, you will need to download the Windstream Service Agent. Read More...

How do I activate Online Data Backup?

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To activate your service, you will need to download the Windstream Service Agent. Read More...

How do I activate Parental Control Software?

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To activate your service, you will need to download the Windstream Service Agent. Read More...

How do I download Windstream Security Suite?

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Once you have received your Windstream Security Suite email confirmation, please proceed with the following instructions: To activate your service, you will need to download the Windstream Service Agent. Click here to learn more and download. If you have issues downloading Security Suite, click... Read More...

How do I use Online Backup?

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Here are some links to answers for common questions about using the Online Backup feature: What types of files can I upload to Windstream Online Backup? Any type of file can be stored in your Windstream Online Backup, but we don't recommend using it to store operating system or program files... Read More...

What are the system requirements for Windstream Security Suite?

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Before downloading and installing Windstream Security Suite, it is recommended that you check your system requirements. System requirements for Windstream Security Suite: Microsoft® Windows 2000 (32-bit) with Service Pack 4 (SP4) or higher Windows XP (32-bit) with Service Pack 1 (SP1) or higher... Read More...

What can I do if I experience problems downloading Windstream Security Suite?

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Before installing Windstream Security Suite, check to make sure your computer meets the system requirements. If you experience issues or have additional questions, McAfee's Checklist can help prepare your computer for a safe and proper download. To download, go to Windstream.net's Manage My... Read More...

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