How do I activate my PC Protect service?

Register Your PC

Log in here with your telephone number and email address. You will need information about your computer, which can be found by clicking the "Start" button at the bottom of your desktop, right-clicking "My Computer", and then clicking on "Properties".

Toll Free Claims Center

In the event your PC hardware fails, simply call (888) 273-0190 between the hours of 9 a.m. to 9 p.m. (ET), Monday through Friday for assistance with:

  • Windows Operating Systems
  • MS Office applications
  • Hardware failures
  • Accidental damage

Remote Assistance and Repair

A PC Protect Plan Representative can assist with downloading an application that allows "remote control" of your PC to begin diagnosing problems you may be experiencing. Please note that to receive Help Desk support you must be an active subscriber to the PC Protect Plan and have registered your PC.

PC Repair

  • Nationwide network of repair technicians and depot repair centers
  • Once a claim request has been submitted, a technician will contact you within 48 hours to schedule an appointment, or we will ship a postage paid box for shipment of your PC to our depot repair. (Please note that your PC must be registered for 30 days to be eligible for repair or replacement.)

How Can We Help You?

Search our article database to find answers to your question.

Call (866) 819-1239 to order by phone.

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