How do I download Windstream Security Suite?

Once you have received your Windstream Security Suite email confirmation, please proceed with following the instructions contained within the Welcome Email:

On a Windows computer, please follow the steps listed below:

  1. To activate your service, you will need to download the Windstream Service Agent. Click here to download. Windstream Service Agent is a user-friendly portal used for activation and maintenance of services. We recommend that you select "Run" when the software install window appears for a streamlined process. If you select "Save" during the install process, remember to double click on the icon to complete the installation process.
  2. After completing the Windstream Service Agent installation, follow the on-screen instructions to activate your Security Suite software.
  3. You may need to reboot your computer to complete the Security Suite installation.

On a Mac computer, please follow the steps listed below:

  1. To install McAfee, go to www.windstream.net and log in with your Windstream account.  Once you are in the Account Manager, click on the "Download Windstream Security Suite powered by McAfee" link to begin your installation.
  2. You may need to reboot your computer to complete the Security Suite installation.

If you have issues downloading Security Suite, click below for system requirements and additional troubleshooting options.

Security Suite System Requirements

Security Suite Troubleshooting

How do I download Windstream Security Suite?

First, you'll need to log in to your Windstream account. Go to www.windstream.net and click the "My Account" link in the top right corner of the page.

At the login page, enter your Username and Password and click "Log In". Once you are in the Account Manager, click the "Download Windstream Security Suite powered by McAfee" link.

At this point, you'll be taken straight to the McAfee account that is linked to your Windstream account. click the "Download/Install" button.

Note: If you get an error or if you don't see the screen displayed at right after clicking "Download/Install", go to McAfee's Support FAQ and walk through instructions on how to get your PC ready for downloading.

  • Enter http://service.mcafee.com/ in your browser's address bar.
  • Click "FAQs and Search"
  • Click "Proceed to Search"
  • Click "What should I know or do before installing McAfee products?"

If you are still experiencing problems, please contact the Windstream Help Desk at 1-888-292-3827.

Read and review the End License Agreement, and click the "Download" button once you've agreed.

Click "Run" in the dialog window that appears, and then select the type of installation: Complete (recommended) or Custom.

At this point, the installation will begin. The screen will progress through the steps automatically until finished.

Congratulations! You have installed Security Suite from Windstream, powered by McAfee.

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