Parental Control

If you desire channel blocking or parental control to prevent children in the household from viewing some channels or programs, your TV set may provide parental control. If your TV set does not accommodate parental control, in most locations Windstream Cable offers a device to block channels. This device can be purchased by special order and may require a prepayment. Digital customers may set parental controls themselves via the on-screen menu. This is accomplished by pressing the Menu button on the remote, choosing the Parental Control option and then follow the on-screen instructions.

On Motorola receivers, from the Main Menu, highlight the "Parents" icon and press "OK." Follow on-screen instructions to enter a four-digit PIN. A rating level or channel can be locked by highlighting it and then pressing "Lock."

On Scientific Atlanta equipment, press "Menu" on the remote control, and press the "Up/Down" setting to activate Parental Control. Press "Select" to enter a four-digit PIN.

Looking for more help?

Contact us through email, live chat, or call us. 

Contact Us


See what Kinetic products are available to you

Enter your address to review products and pricing available in your area.

Already a customer?

See what Kinetic products are available to you.

Enter your address to review products and pricing available in your area.

Already a customer?

Or call to order 1-866-445-80841-866-445-8084 or .

Need help? Call 1-866-445-8084

We still can�t find your address. Contact us to see if you�re in our service area.

Contact us now to find out if you're located in one of our service areas.

Do we have this right?

Pick the correct address from this list to see the best deals available , or use that address.

Or call to order 1-866-445-8084 or .

We are experiencing technical difficulties but our team is currently working to resolve it.

In the meantime, please call 1-866-445-80841-855-314-1951 for immediate assistance.

Your address qualifies for a special deal!

Receive a $100 Kinetic Visa® prepaid card when you call-in and order* today.

* For call-in orders only. Requires Internet purchase. Local, State, or Federal government accounts are not eligible. Card is issued by MetaBank®, Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted. Card valid for up to 6 months; unused funds will forfeit after the valid thru date. Card terms and conditions apply.

Change the address

FIBER is now available to your area.

Promo Month