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    What is YouTube TV?

    YouTube TV is a subscription streaming service that lets you watch live TV from major broadcast and popular cable networks. Enjoy local and national live sports, breaking news, and must-see shows the moment they air. Included: unlimited cloud DVR storage space so you can record your favorites and stream them wherever you go.

    What is the difference between YouTube TV and YouTube Premium?

    • YouTube TV is a live TV streaming service with major broadcast and popular cable networks.

    • YouTube Premium gives you YouTube and YouTube Music ad-free, offline, and in the background.

    YouTube Premium isn’t included in your YouTube TV membership. However, if you are a YouTube Premium member, you can watch YouTube content (including YouTube Originals) on YouTube TV without ads.

    Where is YouTube TV available?

    YouTube TV is available nationwide.

    Enter your 5-digit ZIP code in the above “Channels” section for a full list of your area’s channel lineup.

    Is it easy to switch to YouTube TV?

    Yes. We strive to make it as easy as possible to get started with YouTube TV. You can watch on your phone, tablet, computer, and TV. YouTube TV is available nationwide in the US and lets you watch live TV including local sports, news, shows, and more. To start your free trial, simply sign up online, make sure you have an internet connection and a supported device, and begin watching in minutes.

    Is YouTube TV easy to use?

    Ease of use, reliability, and quality are central to YouTube TV. We aim to provide an experience that is both intuitive and hassle-free. With just a tap or word you can do things like: customize your live guide, record all episodes of your favorite show, or search for your favorite sports team.

    Are shows available on-demand?

    Many networks provide recent episodes of shows, movies, and more on-demand.

    Does YouTube TV have ads?

    Yes, as the live TV programming comes from networks related content creators, many of the TV networks we offer have ads.

    When YouTube videos are shown on YouTube TV, the majority of the ad revenue from them will support the creators of those videos.

    Can I fast forward through ads?

    Live TV: Like with traditional TV, you can't fast forward through ads while watching live TV. However, if you pause a show, you can fast-forward until you catch up to the live version of the program.

    DVR: You can record a program by adding it to your library. This means that all airings—including upcoming airings and reruns—will be recorded automatically. You can typically fast-forward through ads on recorded programs once they've aired on live TV.

    Are there really no DVR storage space limits?

    You can record as many programs as you want at the same time, without ever running out of storage space. We’ll even keep each recording for 9 months. Stream from your library anywhere in the US.

    Video on demand: Many networks provide recent episodes of shows, movies, and more on demand. If you've recorded a program that's available on demand at the time you're watching, in some cases the on-demand version will be played back instead of your recording. You typically cannot fast-forward through ads while watching on-demand videos.

    YouTube videos: If you're a YouTube Premium member, you won't see ads on any YouTube videos in YouTube TV. If you’re not a YouTube Premium member, you will see ads on YouTube videos, which allows us to support the creators of those videos.

    DSL Promo Price: Customer will receive highest bandwidth DSL service that Kinetic can then provide at the address for $44.99/mo. for twelve (12) months with AutoPay; customer will see a line-item charge for DSL at $59.99/mo., a $5.00/mo. AutoPay credit, and a $10.00/mo. Promo Credit on their bill each month. Register for AutoPay though the Go Kinetic Portal or by calling a service representative at 877-807-9463. If customer is not registered for AutoPay, customer will be charged $49.99/mo. without the AutoPay credit. After the advertised rate period, DSL service will be charged the then current DSL rate for continued service and future rate increases may be applied. Customer may cancel at any time. Home Phone service not included in price. Customer is responsible for payment of applicable taxes, fees, and surcharges, as these are not included in promotional or standard rates. Additional restrictions may apply.

    Kinetic by Windstream: Limited-time, non-transferable offer for residential customers that may not be combined with other promotions. Credit restrictions may apply. Subject to availability, Windstream Terms and Conditions, and Windstream Acceptable Use Policy.

    Kinetic Internet: Kinetic cannot guarantee upload or download speeds or uninterrupted, error-free service. Speed availability, capabilities, and provisioning vary depending on several factors: network and terrain conditions; Internet, website, or network congestion; effect of wi-fi use; number of concurrent users; device limitations; and customer location. Speeds 25 Mbps and above may be provisioned in a range including a minimum and maximum speed. Kinetic will provision customer’s location for the fastest speed within the available range, but may be less than the maximum.

    Kinetic Gig Speed Fiber: Kinetic Gig Speed Fiber has up to 1 Gig upload speed, which is more than 25x faster upload speed than the best advertised 1 Gig cable internet speed, which has 30-35 Mbps upload speed as of June 2024.

    99.9% Network Reliability: Kinetic Network Reliability based on monthly service availability scores from March 2023 to March 2024 as measured by the Windstream Network Operations Center using the formula Available Customer Hours divided by Total Customer Hours (Available Customer Hours plus Customer Outage Hours). Customer Outage Hours does not include planned maintenance, emergency events (hurricanes, winter storms, mass flooding, etc.)

    Equipment: Monthly equipment fees may apply. Kinetic-provided modems are capable of in-home wireless networking but connected devices may experience speeds slower than advertised or referenced in your Internet plan. Modem equipment must be returned upon termination, and if not, Windstream reserves the right to charge for the modem or a $100 fee.

    Whole Home Wi-Fi Set Up: Whole Home Wi-Fi installation involves Kinetic connect the Kinetic Gateway (modem), Wi-Fi extenders (as needed), & Wi-Fi capable devices to the home's network.

    Whole Home Wi-Fi: After the first month, the standard rate for Kinetic Wi-Fi Gateway is $10.99/month. Kinetic Fiber customers may receive up to 3 Kinetic Wi-Fi Extenders for $4.99/month. Kinetic DSL customers may receive up to 3 Kinetic Wi-Fi $10.99/month. Each additional Kinetic Wi-Fi Extender is $10.99/month. Taxes, fees, and surcharges are applicable. Other restrictions may apply. An Internet Activation fee and a Professional Installation fee may apply. At the time of installation, Kinetic Wi-Fi Gateway will be configured to provided the fastest connection then available; individual device connections speeds will vary due to a number of factors including, but not limited to; number of concurrent users and device limitations.

    *Reward Card Offer: Value of Reward Card varies based on broadband speed selected; not all broadband speeds qualify for a Reward Card: $100 for 1 Gig Service, and $200 for 2 Gig and up Service.

    Kinetic Reward Prepaid Mastercard: After eligibility has been confirmed by Kinetic, which is determined in Kinetic's sole discretion, customers will receive a redemption email and can choose immediate electronic delivery or a physical card by mail. If physical card delivery is selected, a $3 shipping and handling fee will be deducted from the amount of the card and the card will ship within 5-7 business days. There is a maximum of one prepaid card per household. Use your card anywhere Mastercard is accepted in the U.S. This card is issued by The Bancorp Bank, N.A., pursuant to license by Mastercard International. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. The Bancorp Bank, N.A.; Member FDIC. This is not a gift card. This card is issued for loyalty, award or promotional purposes.

    Installation/Activation: An Internet Activation fee may apply. Professional Installation may be covered under this fee.

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