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Installation

Find out more about what to expect for your installation by clicking on your installation option below.

Learn more about bandwidth consumption and optimizing your Kinetic Internet so it performs at its best 24/7 on our Speed Education page.

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Getting Started

It’s time to start using your new Kinetic by Windstream services! Click the links below for information on setting up and using your Kinetic by Windstream services.

And, remember to bookmark windstream.net for quick access to your email account and Go Kinetic for online account management.

Manage your Account through Go Kinetic

Personalize and manage your Kinetic by Windstream account on your desktop or mobile device through Go Kinetic.  View and pay your bill, setup autopay, manage notifications, sign up for text alerts, get instant support via chat and control your Wi-Fi network all through Go Kinetic. Learn more with our “Guide to Managing your Kinetic Services” videos.

Understanding Your Bill & Payments

You should be receiving your first bill in the mail soon. If you have any questions about billing, don’t hesitate to reach out to our customer service team. You can also check out our vast online resources about billing below.

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Refer-A-Friend Program

We’re glad to welcome you to Windstream, and we hope that you enjoy our products and services. At Windstream, we take pride in serving our customers. That’s why we want to give back to customers like you — to thank you for your continued business and for recommending our services to your friends and family.

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Your address qualifies for a special deal!

Receive a $100 Kinetic Visa® prepaid card when you call-in and order* today.

* For call-in orders only. Requires Internet purchase. Local, State, or Federal government accounts are not eligible. Card is issued by MetaBank®, Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted. Card valid for up to 6 months; unused funds will forfeit after the valid thru date. Card terms and conditions apply.

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